Voice agent

Your customers talk to your store. It answers.

A microphone button on your store: the visitor asks out loud, your AI sales assistant answers by voice, from your real catalogue and your real prices.

  • The same assistant as in chat, your catalogue, your prices
  • An unverified amount is cut before it is heard
  • You can take over the conversation at any time

199 DH/ month

Create your store to install this offer.

Watch the demo
  • Installed from the App Store
  • No automatic charge
  • Settings kept
A customer asks out loud for a cake for 15 people; the agent answers by voice with three cakes at the 15-portion price, also shown as cards (Chez KM store)
Voice agent199 DH / month

She asks, the agent answers — at the right price (interface in French)

The problem

Not everyone wants to type

On mobile, many customers would rather speak than type a question. Others simply want advice as they would get in a shop.

The voice agent gives them someone to talk to, without changing what your assistant knows or is allowed to say.

The same assistant as in chat, your catalogue, your prices
An unverified amount is cut before it is heard
You can take over the conversation at any time
What you gain

Three reasons to turn it on

A conversation, not a form

The visitor taps the microphone and speaks. The assistant answers out loud, in their language, and the conversation can continue in writing.

Powered by Talk to the assistant

No invented price, even out loud

Every amount spoken must come from your catalogue. An unverified figure is cut before the customer hears it.

Powered by Verified prices

You stay in control

The spoken conversation is written in the same thread as the chat. When you take over, the assistant's voice stops.

Powered by You take over

How it works

In a few steps

  1. Have the AI sales assistant

    The voice agent gives it a voice: your store needs the AI sales assistant first.

  2. Add the voice agent

    From this page or from My plan. The microphone button appears in the assistant's window.

  3. Listen to your customers

    Read the spoken conversations, written in the same thread, with what the assistant looked up to answer.

Video preview — The voice agent in conversation
Demo

The voice agent in conversation

  • A customer asks out loud for a birthday cake for 15 people
  • The agent answers by voice: three cakes at the 15-portion price, the same as on the cards
  • She picks the first one, chocolate with Nutella filling
  • The agent prepares the add-to-cart; she confirms it with one click
  • Demo recorded on a real SimWebShop store (Chez KM, real products, real AI) with a fictional customer whose voice is synthesised. Conversation in French.
Features

What is included

Talk to the assistant

A microphone button in the assistant's window. The visitor speaks, the assistant answers out loud.

For example : A customer asks out loud for a cake for 15 people.

The same assistant as in chat

Same settings, same catalogue, same add-to-cart proposals, same handover.

For example : The assistant suggests the right size and the customer adds it to the cart.

Verified prices

An amount spoken must come from your catalogue; otherwise it is cut and the assistant corrects itself.

For example : The price of a size is checked before it is said.

Everything in writing

What the customer and the assistant say is written in the same thread as the chat.

For example : You find the request of a customer who spoke out loud.

You take over

When you take the conversation, the assistant's voice stops at once.

For example : A custom request: you answer yourself.

Minutes included

A volume of minutes is included each month; each session has a time limit.

For example : Short conversations remain the rule.

Use cases

By type of business

Examples of use, given for illustration.

BakeryExample

Ordering by voice

The customer says how many guests; the assistant suggests the right size and its price.

FashionExample

Size advice out loud

The customer describes their build; the assistant advises from your size guides.

Fine foodExample

Putting a gift box together

The customer asks for a gift idea; the assistant suggests products from your catalogue.

Voice agent

199 DH / month
  • Billing: 199 DH per month.
  • Installs on a SimWebShop store.
  • Activated on your store as soon as your order payment is confirmed.
  • No automatic charge on your payment method.
  • If the extension is deactivated, your settings and data are kept.

Create your store to install this offer.

FAQ

Your questions

Do I need the AI sales assistant?

Yes. The voice agent gives your AI sales assistant a voice: without it, it cannot be added. If the sales assistant stops, the voice agent is paused and no longer billed.

Can the assistant say a wrong price out loud?

An amount spoken must come from your catalogue. An unverified figure is cut before it is heard, and the assistant corrects itself.

How much does it cost?

The extension costs 199 DH per month. A volume of conversation minutes is included each month.

Which languages does it speak?

French, English and Arabic.

Is the customer's microphone recorded?

The microphone is only used for the current conversation. Only the transcript is kept, in the conversation thread.

Complementary extensions
AI sales assistantYour store answers customers, even when you are busy. Sales funnelSend every campaign straight towards the purchase. Market IntelligenceYour store, your market and your next key moments, read in two minutes.

Give your store a voice

Add the voice agent to your AI sales assistant.

Create your store to install this offer.